Shipping & Delivery

Artivana Archive currently ships to addresses in the United States.

Standard delivery

Standard U.S. delivery is complimentary on orders of $70 or more. Every piece in The Marble Archive currently qualifies for complimentary standard delivery.

Where pieces ship from

The launch collection is made in India and may be fulfilled through our India sourcing network. Fragile marble pieces are packed for international transit with protective packaging.

Timing

Transit is generally estimated at 8–14 business days after dispatch. Dispatch timing can vary with availability and protective packing. Tracking details are provided when the shipment is handed to the carrier.

Import charges

Taxes, customs duties or carrier import charges, when applicable, are separate from the product price unless they are explicitly shown as included at checkout. If a shipment cannot be fulfilled, we will contact you and issue a refund for the unfulfilled item.

Damage in transit

Please photograph the outer packaging and the item immediately if a marble piece arrives damaged and contact us within 48 hours of delivery so we can document the carrier claim and arrange the appropriate resolution.